Infest Guard – Payment Terms & Refund Policy

Effective Date: 15th-July-2026

By making payment to Infest Guard, you acknowledge that you have read and agreed to these Payment Terms, our Terms & Conditions, and our Privacy Policy.

Accepted Payments

We accept:

• Visa

• Mastercard

• American Express

• Discover

• Debit Cards

• ACH Bank Transfers

• Other approved electronic payment methods

Card Payments

Card payments are accepted only through secure electronic invoices or payment links sent directly by Infest Guard via email or SMS.

The customer personally enters their payment information on the secure payment page.

By completing payment, the customer confirms:

• They are the authorized cardholder or have permission to use the card.

• They reviewed the invoice before payment.

• They voluntarily authorized the transaction.

• They requested the services described in the invoice.

Because payment is personally authorized by the customer using a secure invoice or payment link, customers agree not to falsely dispute valid transactions as:

• Unauthorized Transaction

• Fraudulent Transaction

• Cardholder Does Not Recognize Transaction

• Card Not Present Fraud

• Services Not Authorized

when services were requested and performed.

Infest Guard reserves the right to provide invoices, payment records, communications, technician reports, timestamps, IP information (where available), and other supporting evidence to financial institutions in response to chargebacks.

ACH Payments

By submitting an ACH payment, you authorize Infest Guard to debit your designated bank account for the approved amount.

Returned ACH payments due to insufficient funds, incorrect account information, or bank rejection may be subject to additional fees where permitted by law.

Refund Policy

Infest Guard performs service-based work.

Most services are completed within 2–4 business days after payment confirmation.

Because labor, scheduling, technician time, travel, treatment materials, and administrative resources are committed once work begins:

• Payments become non-refundable once services have commenced.

• Once the agreed services have been completed, no refunds will be issued.

• By submitting payment, you acknowledge and accept this Refund Policy.

Refunds may only be issued if:

• Infest Guard is unable to perform the purchased service.

• Infest Guard cancels the service before work begins.

• A refund is otherwise required by applicable law.

Payment Disputes

If you believe there is an issue with your payment, you agree to contact Infest Guard first to allow us an opportunity to resolve the matter.

Our customer service team can be reached at:

Phone: (219) 463-3785

Email: info@infestguard.com

Contact Information

Infest Guard

Phone: (219) 463-3785 | (219) INF-EST5

Email: info@infestguard.com